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NO LONGER AVAILABLE: Over-The-Phone Assistance in English

We regret to inform you that we are no longer able to provide you an assistance in English over the phone. We will now continue to answer enquiries in English via e-mail ONLY. For information/assistance in English, e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.  from now on. We appreciate your understanding.

Disclaimer: All assistance in English (via e-mail only) is now provided/maintained by our former staff member who have volunteered to continue supporting us as a courtesy through provision of various services to benefit visitors/travelers from overseas countries. Haguro Tourist Association, Ideha Cultural Museum, and City of Tsuruoka are not to be held responsible for any circumstanes which may be caused by provision of the above-mentioned service and its content.

Follow us on Twitter!

Follow us on Twitter! (Japanese only at the moment)

https://twitter.com/hagurokanko




Coming Up: Shōreisai

2014/12/16

As we are heading towards the end of the year, it has also been brought to our attention that there is roughly 15 days left until Shōreisai (松例祭), the largest and probably the most significant festival throughout the year here at Mt. Haguro.

See http://hagurokanko.jp/en/history/fire-festival.html to learn about the festival.

For detailed information regarding the temporary bus schedule operated by Shōnai Kōtsū, call 0235-22-2608 (+81-235-22-2608 from overseas).

Greetings

2014/12/12


Greetings

The official website for Haguro Tourist Association is now available in English. Check back for more info as we update this site with news, tips and FAQs!



Contact Us

For speakers of English - if you wish to contact us via phone, our English-speaking staff member will assist you during our business hours depending on availability. Please kindly acknowledge that the assistance in a foreign language is by our office's courtesy and that we cannot guarantee to always provide it at your desired time as we operate by our shift schedule which changes constantly according to our business operation - feel free to call usf to check if the English-speaking staff member is available. Ideha Cultural Museum, where Haguro Tourist Association office is located at, is open between 9:00-16:30 from April through November and 9:30-16:00 from December through March (JST). We are closed on Tuesdays; in case a national holiday falls on a Tuesday, the museum is closed the next day instead. Assistance in other languages besides Japanese and English is not available at this time.


Upon calling us, please be advised that we are unable to make reservations at your restaurants and hotels etc. due to potential issues and misunderstandings, though we will gladly provide you with information and assistance to the best of our ability.

Haguro Tourist Association (c/o Ideha Cultural Museum)

Address:
72 Tōge Inju-minami, Haguro-machi,
Tsuruoka-shi, Yamagata-ken, 997-0211 JAPAN

Domestic Calls:
0235-62-4729 (Ideha Cultural Museum)
0235-62-2500 (Haguro Tourist Association)

International Calls:
+81-235-62-4729 (Ideha Cultural Museum)
+81-235-62-2500 (Haguro Tourist Association)

E-mail:
This email address is being protected from spambots. You need JavaScript enabled to view it. (Haguro Tourist Association)
This email address is being protected from spambots. You need JavaScript enabled to view it. (City of Tsuruoka: Tourism Department)

*calls and e-mails for the numbers and adresses listed above are all received within the same, shared office



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